Hotel Receptionist Jobs in Canada with Visa Sponsorship

Company: CLAUDE GRENIER: RESSOURCES HUMAINES INC.  

Location: 1000 Chemin du Domaine-Pellerin, Saint-Alexis-des-Monts, Quebec, Canada, J0K1V0

Position: Hotel Receptionist

Job Type: Full-Time, Permanent

Language Requirement: English/French (Moderate proficiency)

Position Overview:

CLAUDE GRENIER: RESSOURCES HUMAINES INC. is actively seeking a motivated and customer-focused Hotel Receptionist to join our hospitality team in Canada. As the first point of contact for our guests, you will play a vital role in ensuring they have a delightful experience during their stay. This is an urgent hiring opportunity!

Key Responsibilities:

• Warmly greet guests upon arrival, offering outstanding customer service.
• Manage guest check-ins and check-outs, ensuring accurate reservation and payment processing.
• Address guest inquiries, providing comprehensive information about hotel services, amenities, and nearby attractions.
• Efficiently handle guest requests and complaints, aiming for swift resolutions to enhance guest satisfaction.
• Oversee reservations and booking management, ensuring the hotel’s reservation system is updated accurately and timely.
• Collaborate with housekeeping and other hotel departments to fulfill guest requests promptly.
• Maintain a tidy and organized front desk area, showcasing necessary brochures, forms, and promotional materials.
• Process various payment methods, ensuring accuracy and security.
• Assist with administrative tasks, including answering phone calls, responding to emails, and maintaining guest records.
• Comply with all hotel policies, procedures, and safety regulations.

Qualifications:

• Previous experience as a Hotel Receptionist or in a related role is preferred.
• Exceptional customer service and communication skills to engage with guests from diverse backgrounds.
• Strong organizational and multitasking abilities for efficient task management.
• Proficiency in computer systems and hotel management software.
• Meticulous attention to detail in handling reservations, payments, and guest information.
• Professional appearance and demeanor, coupled with a friendly and approachable attitude.
• Ability to remain calm and composed under pressure.
• Willingness to work flexible shifts, including evenings, weekends, and holidays.
• Fluency in French and English is required; additional language skills are a plus.

How to Apply:

If you are passionate about hospitality and committed to delivering exceptional guest experiences, we want to hear from you! Please submit your resume, detailing your relevant experience and skills.

Contact Information:

Contact Person:  Jean-Daniel Grenier

Phone: (819) 539-1001

Email: jdgrenier@cgrh.ca

FAQs:

1. What does a Hotel Receptionist do?

A Hotel Receptionist is responsible for greeting guests, managing check-ins and check-outs, responding to inquiries, handling reservations, and ensuring a positive guest experience.

2. What are the language requirements?

Proficiency in both French and English is required for this position.

3. Is prior experience necessary?

While prior experience as a Hotel Receptionist is preferred, candidates with strong customer service experience and communication skills will also be considered.

4. What are the working hours?

Flexibility to work shifts, including evenings, weekends, and holidays, is essential.

Conclusion:

This is a fantastic opportunity for hospitality professionals eager to provide outstanding customer service. By joining CLAUDE GRENIER: RESSOURCES HUMAINES INC. as a Hotel Receptionist, you will play a crucial role in ensuring our guests have memorable and enjoyable stays. If you possess the necessary skills and a welcoming attitude, don’t hesitate to apply today!